Thanks for visiting our Frequently Asked Questions (FAQ) page.
If you don’t find the answer to your question below, please feel free to contact us.
And when it’s too hot, cold, or stormy outside, we have a 6,000 square foot indoor play area they can romp in, that is temperature controlled for their comfort!
But we do recommend that if your dog is new to our facility they come for day care only one day before you drop them off for overnight boarding. This way, we get to see how they react to introductions in our doggy Neutral Zone, and they get to know us and their surroundings. We’ll also perform some brief, (no cost) temperament testing to see how they behave when food is taken from them, we’ll assess their prey dive, and so on. We encourage you to stay and watch this process!
In the event your dog cannot socialize or doesn’t react well to several of the other guests, we may isolate them to their own play and feeding area or recommend in home pet sitting with one of our staff, for their safety.
Written feeding instructions are very helpful, as is using Standard US measurements (cups and ounces). If your dog uses a food bowl that is non metal, you’ll want to label and include it. Some dogs prefer their own bowls!
First and foremost, in a cage free environment, we are unable to accept large, unfixed dogs, or dogs that exhibit aggression toward other animals or people. If you need a referral to someone else, give us a call.
Rabies Vaccine Certificate
Bordetella (Kennel Cough)–dog must have had the vaccine at least 1 week prior to care
Canine Influenza (Both Strains)–dog must have had the second dose at least 2 weeks prior to care
In addition to required vaccinations, all dogs must be flea and tick free. Canine guests with signs of fleas and/or ticks will be treated at the client’s expense prior to check-in.